3 THOUGHTS ON GROWING YOUR BUSINESS TEAM
“Don’t aspire to be the best on the team, aspire to be the best for the team.”
As an owner and partner in a small business you learn to be a jack of all trades. You are receptionist, accountant, writer, salesperson, and yes, even office cleaner. And I can honestly say I have never begrudged a moment of it. This is part of any entrepreneur’s story.
At Insight, that’s definitely how it started: two owners doing everything! But we envisioned more…
And we now have it: 5 staff plus ourselves, each with a specific area of expertise they bring to projects. But what do they say? Careful what you wish for!
So, what have I learned as a business owner and manager as we’ve grown our team?
1. Figure out what you love to do. At our office we consistently talk about our ‘knots’ and ‘yays’. What are the things that give us knots in our stomach and we avoid, and what are the things we get excited to do? Focus on your yays, and find others whose yays are your knots.
2. Embrace your differences. Sometimes when you’re part of a team, you look at others around you and think – “I wish I was as outgoing as her” or “I wish I could create a clear budget like him”. For me, working in a creative team it was sometimes hard to see my value. I can’t always visualize or ‘see’ the ideas the way others can and I’d question myself. But what I’ve come to learn (with a lot of help from my team) is that I bring a different and important view. I am very good at understanding our clients, their dynamics and what they are looking for, this makes me a good account director and our work even better.
3. Supporting roles are important. Let go of the ego and recognize that every role in the business is important. For me that’s been taking on the managing partner and account director roles – it may not be the ‘flashy’ design and creative elements but it’s what I’m good at, and it makes our team stronger. Supporting the team means they can focus on what they’re good at, and we all win.
As a former team athlete and someone who has learned so much from sport, we can learn a lot from the lessons in creating a winning sports team:
“The best team isn’t the team with the best players, but the team that plays best together.”