My fellow Islanders: If you haven’t already, you need to try Berry Healthy http://berryhealthy.ca/
It’s fresh, it’s refreshing and no two visits are the same.
Plus the service rocks.
I’ve been to Berry Healthy 3 times in the past 2 weeks (don’t judge me). The first time was with my husband. After 2 steps in the front door we were greeted and asked if we’d been before. After saying no, the young lady working came out from behind the counter to show us the store and how the process worked. So personable. She offered to let us sample anything and made her own recommendations.
And in the end, the frozen yogurt was heaven.
My second visit was even better. I took my kids. Again, we were greeted within steps of walking through the front door. The kids were pumped and loaded up their frozen yogurt with all their favorite toppings. We sat down and I couldn’t help it, I had to tweet about it.
Within seconds, literally seconds, of tweeting about them, a Berry Healthy employee came to our table and thanked us for our tweet, handing us coupons for our next visit.
The coupons have been redeemed and as you can see, I can’t help but tell everyone I run into about Berry Healthy.
Here’s what they keep getting right:
- Good old fashion customer service (coming out from behind the counter is a nice touch).
- Great staff. 3 visits, 3 different employees, 3 great experiences.
- Great product – good service can only take a crappy product so far.
- Attentiveness. They caught my Twitter mention in the moment, when it counted. If I tweeted about a bad experience, they would have caught it in time to make it right, before I walked out the door.
I’m so happy for this new business, a great addition to our downtown and I wish them much success.